AME: Approval Management Engine Sending Journal Approval Notification To Newly Added Approver After Journal Approval Already Completed
(Doc ID 2462628.1)
Last updated on JANUARY 29, 2021
Applies to:Oracle General Ledger - Version 12.1 and later
Oracle Approvals Management - Version 12.1 and later
Information in this document applies to any platform.
Approval Management Engine (AME) has been implemented and setup with 2 approval groups:
1. Group A - containing 5 members (with voting method First Responder Wins approval)
2. Group B - containing 2 members
Both approval groups are required for journal approval. Journals are first routed to Group A.
Once approved by any one of the 5 group members the journal is then routed by AME to Group B for final approval.
A manual journal is created and approval is initiated. The following scenario then occurs:
A. Approval notifications are sent to all 5 members of approval Group A.
B. One of the Group A approvers approves the journal. AME reflects that Group A has approved the journal and AME/workflow then auto cancel the outstanding 4 notifications.
C. Approval notifications are then sent to both members of approval Group B.
D. While awaiting final approval from Group B, a new approver is added to approval Group A (which now contains 6 members).
E. When final approval is completed for Group B, AME/workflow then sends an approval notification to the newly added (6th) approver in Group A even though Group A approval has already been completed.
The following questions are raised:
1. Is it standard functionality that when a new approver is added to an approval group, AME/workflow will send an approval notification to the new approver for any journal approvals that are still in process?
2. Since the journal has already been approved by Group A:
a) Is there a fix available to prevent the sending of the approval notification to the newly added member?
b) If the approval notification cannot be prevented, is there a fix available to auto approve the notification for the newly added member?
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