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Invalid Value For The Column OKX_PARTY_CONTACTS_V OKX_PCONTACT.ID1, .ID2 (Doc ID 2463333.1)

Last updated on OCTOBER 22, 2018

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to add some Customer Contacts, the following error occurs. This only occurs for some contacts.

ERROR
-----------------------
Invalid value for the column OKX_PARTY_CONTACTS_V OKX_PCONTACT.ID1, .ID2

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a Service Agreement contract in Entered status.
2. In the Customer Contacts section select the Role of Contact.
3. Select the Contact named XXXX YYYY.
4. Try to save the contact.
5. Get the error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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