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Mobile Field Service When Syncing The MP App The User Is Automatically Logged Out (Doc ID 2463497.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Multiplatform Sync Errors

ACTUAL BEHAVIOR
---------------
Mobile Field Service Multi platform Application automatically logs out the user when syncing

EXPECTED BEHAVIOR
-----------------------
Expect that sync on Mobile Field Service Multi platform Application will not log out the user.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to Mobile Field Service Multi platform Application
2. Under Actions Menu Choose sync

Observe that after few seconds ,the app kicks out and user needs to re login again




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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