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Sales Credit Type Not Defaulting On iStore Order (Doc ID 2463732.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle iStore - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.2.5 version, Checkout and Order Placement

ACTUAL BEHAVIOR
---------------
After ASO patch 28564075, Order Creation Fails because "Sales Credit Type" was Null from iStore.

ERROR
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Please enter required information - Sales Credit Type

EXPECTED BEHAVIOR
-----------------------
Sales credits should be defaulted on the Quote.

STEPS
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The issue can be reproduced at will with the following steps:

1. Login to iStore as a B2B user
2. Create a shopping cart with standard items
3. Actions > Request Help
4. Enter name, comments and submit
5. Salesrep Queries Quote and submits to order

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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