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Task Error While Creating Claim after Applying 26176791:R12.OZF.B and 27139375:R12.OZF.B (Doc ID 2465159.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Not able to create claim after applying two patches (26176791:R12.OZF.B and 27139375:R12.OZF.B)

Error/Actual Behavior
===================
After applying the two patches getting an error when trying to create Claims for some customers.

Error
=====
Error is Customer XX is invalid or disabled
task is invalid, Please enter a valid task ID

Steps to reproduce
==================
1. Login to Trade management user, claims tab and try to create claim investigation

Expected Behavior
==================
Should be able to create claim without any error

 



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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