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Receipts created via Lockbox are being created in Unapplied Status due to amount being passed with 4 digit precision in flat file (Doc ID 2465626.1)

Last updated on JULY 13, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receipts Related

ACTUAL BEHAVIOR
---------------
Receipts created via the Lockbox process are getting created in an Unapplied status for one customer. It is working correctly for other customers.

EXPECTED BEHAVIOR
-----------------------
The receipts be applied to the invoices indicated in the raw file

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Auto Lockbox Process

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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