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The Approved Credit Memos Are Disappearing From The History Grid In Lease Center (Doc ID 2465763.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Lease Authoring

ACTUAL BEHAVIOR
---------------
In Lease Center , The approved credit memos are disappearing from the history grid 

EXPECTED BEHAVIOR
-----------------------
The approved credit memos should not disappear from the history grid 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Lease Center Agent >search a Contract with an open invoice
2) Click on Credit memo button and apply the credit memo 
3) Lease Super user> Approve the Credit memos
4) Lease Center Agent > navigate credit memo form> the approved credit memos are not appearing in the credit memos history grid



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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