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After Migrating to EBS in the Cloud (OCI), Workflow Builder Cannot Connect to the Database Due to Error ORA-12660 (Doc ID 2466262.1)

Last updated on AUGUST 15, 2023

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Workflow Background Engine

When attempting to use Workflow builder to connect to EBS in the cloud which uses plugable,
the following error occurs.

RDBMS version 12.1.0.2

ERROR
-----------------------
1700: Could not connect with username/password '<rac_accnt>/<rac_accnt_pswd>@<db>' ('ORA-12660: Encryption or crypto-check summing parameters incompatible').


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Migrate EBS to OCI
2. Install WF Builder in the client
3. Try to connect to the database

Cause

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In this Document
Symptoms
Cause
Solution
References


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