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"Please acknowledge" Error and "FRM-40375: ON-COMMIT trigger raised unhandled exception ORA-20002" Error in Forward Documents Form (Doc ID 2466672.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.


Problem Statement
In the Forward Document form, when attempting to save a new approver on the forward document, the following error occurs.

Please acknowledge.
Press OK button, below error message was shown:
FRM-40375: ON-COMMIT trigger raised unhandled exception ORA-20002.

Steps to Reproduce

  1. Navigate to Purchasing responsibility by a purchasing super User
  2. Open the form through menu of Management > Forward Documents
  3. Search PO and enter new approver then save


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