Bulk XML Delivery Manager Fails With Please correct PDF template path and try again
(Doc ID 2467041.1)
Last updated on OCTOBER 30, 2018
Applies to:
Oracle Advanced Collections - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
When creating dunning letters in Advanced Collections, the IEX: Bulk XML Delivery Manager errors with the following:
IEXXmlDelivery [Oct-30-2018 10:45:30]: Output file name /u01/isd10/isd10out/o19801905.out
IEXXmlDelivery [Oct-30-2018 10:45:30]: sqlexp:oracle.apps.xdo.XDOException: oracle.apps.xdo.template.pdf.exception.FatalException: Please correct PDF template path and try again
IEXXmlDelivery [Oct-30-2018 10:45:30]: sqlexp:oracle.apps.xdo.XDOException: oracle.apps.xdo.template.pdf.exception.FatalException: Please correct PDF template path and try again
Steps to Reproduce:
Responsibility: Collections Agent
Navigation: View > Requests
- Submit IEX: Send Dunning for Delinquent Customers
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |