My Oracle Support Banner

APP-CSF-223257: ERROR IN PLAN REFRESH_PLAN BOARD Opening Dispatch Center (Doc ID 2467175.1)

Last updated on FEBRUARY 23, 2024

Applies to:

Oracle Field Service - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

Getting the following error upon opening Dispatch Center

ERROR
-----------------------
APP-CSF-223257: Error in Plan Refresh_Plan Board, ORA-06502: PL/SQL numeric or value error, ORA-06512: at "APPS.CSF_PLANBOARD_TASKS", line 939


ISSUE SCOPE
-----------------
Issue is specific to single user


STEPS
-----------------------
1. Login to Applications with the affected user
2. Go To Field Service Manager ,Vision Operations
3. Click on Dispatch Center

Observe the above error

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.