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Inactive Subscription Template Appearing In Item Master LOV (Doc ID 2467375.1)

Last updated on JUNE 18, 2021

Applies to:

Oracle Item Master - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Other Inventory Issues

ACTUAL BEHAVIOR
---------------
There is a subscription template in Service Contracts that has been disabled. Even though it is disabled, user can still see it in the template LOV of Item definition (Service tab).

 

EXPECTED BEHAVIOR
-----------------------
 Not to view template in Service Contracts

Cause

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In this Document
Symptoms
Cause
Solution
References


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