UPK: After Oracle Database Upgrade To 12c Cannot Connect to Knowledge Center: System Configuration Error
(Doc ID 2467376.1)
Last updated on DECEMBER 02, 2019
Applies to:User Productivity Kit - Version 18.104.22.168 and later
Information in this document applies to any platform.
After upgrading the Oracle database from 11g to 12c (22.214.171.124), logging into Knowledge Center fails with the following error message:
Windows Event Error log:
KCenter: Connection String is invalid or database is not setup correctly. ORA-01017: invalid username/password; logon denied
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