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OLM Enrolment Are Being Cancelled When There Is Future Start Date For The Courses. (Doc ID 2467514.1)

Last updated on APRIL 13, 2021

Applies to:

Oracle Learning Management - Version 12.2 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
OLM: Waitlisting - wrong people sent multiple repeated enrollment unsuccessful notifications. In Oracle attempt to fix this issue, the package OTA_CANCEL_API has been changed. That has now introduced a new bug: An enrollment with future class start date is being canceled.
 

EXPECTED BEHAVIOR
-----------------------
Enrollment will be created for the learner.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run concurrent program "Enrollment Cancellation and Automatic Waitlisting".
2. The course is canceled.


Cause

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In this Document
Symptoms
Cause
Solution
References


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