Higher Priority WMS Pick Tasks Within An Order Not Getting Dispatched First Before Lower Priority Tasks (Doc ID 2467545.1)

Last updated on MAY 18, 2023

Applies to:

Symptoms

On : 12.1.3 version, Pick Drop

ACTUAL BEHAVIOR
---------------
Find that higher priority WMS pick tasks within an order not getting dispatched first before lower priority tasks

Steps to Reproduce,
===============

1. Create a sales order with multiple lines,
2. Pick Release the sales order which will create multiple tasks.
3. Queue the tasks to user and set a higher priority for two of the tasks.
4. When accepting the tasks expectation is that the two high priority tasks be accepted first. But what happens is that one of the high priority tasks is accepted and after that the tasks are cut and randomly processed

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.