WMS Packing Workbench Form Creating Pending Transactions (Doc ID 2467668.1)

Last updated on JUNE 08, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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We use WMS packing workbench form for packing/ splitting 1 parent LPN into various LPNs and packing content into each of the LPNs.

While working on the packing workbench, when user has entered all information on the workbench and before the last step if user saves the transaction instead of clicking on 'Close LPN' button, it is creating records in the 'Pending transactions' form.
Now if user closes the packing workbench form, then we get a decision box which says 'clicking on Continue button will discard the pending transactions'. BUT when we click on Continue and then close the packing workbench form, the pending transactions still remain in the system without getting cleared.

EXPECTED BEHAVIOR
-----------------------
The pending record should be deleted.

STEPS
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The issue can be reproduced at will with the following steps:
1.
Do misc receipt for serial controlled item owc serial
[LPN_NUM]
qty 10
serial from xxx to serial xxx
2.
Create sales order: [ORDER_NUM] for Qty :10
Do scheduling/ reservations for the 10 serials
3.
Run pick release and then do pick load and drop.
Loaded lpn [LPN_NUM]
Droped loaded LPN to staging
lpn [NEW_LPN_NUM] dropped to [LOCATOR]
4.
Open packing workbench. Select LPN split and select serial triggered.
Enter delivery and sales order and then select find

Generate [NEW_LPN_NUM]
Scanned value : [NEW_LPN_NUM]

Scanned value: serial xxx

Click on save. DO NOT Click on close lpn
5.
Open pending transaction screen you will see one record there.
6.
Try to close packing workbench. You will get message "The window is going to be closed. There are pending transactions, please choose Continue to discard all pending transactions and close the window, or choose Cancel to return to the window"
7.
Now once you have closed packing workbench, open pending transactions screen. You still see a record there. It should have been deleted.
but it was not deleted.

Changes

Cause

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