My Oracle Support Banner

Receipts Page Is Not Displaying Lease Details For Invoices (Doc ID 2467755.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Receipt Modules

ACTUAL BEHAVIOR
---------------
A receipt is applied to an invoice at the header level in Receivables. When the user then moves to the Receipts page in Lease Management and opens this Receipt to view the details the following fields are blank:

Contract Number
Asset Number
Line Number
Stream Type

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply a Receipt to an Invoice in Receivables at the header level.
2. Find the Receipt created in the Lease Management Receipts page and view the details,

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see information required to do their job.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.