My Oracle Support Banner

System is Allowing Multiple Active On-hold Records to be Created for a Batch, Cannot Then Release the Hold (Doc ID 2468032.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Process Manufacturing Process Execution - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Other Issues

ACTUAL BEHAVIOR
---------------
Customer has several instances in which a batch has more than one On Hold record with no end date. This causes issues with trying to release the hold, such as the menu option showing Hold instead of Release Hold.

EXPECTED BEHAVIOR
-----------------------
Expect to not be able to create more than one active On Hold record at a time.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Unknown how to reproduce it

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users have to run a data fix script each time it happens.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.