ORA-01403, FRM-40735: WHEN-NEW-ITEM-INSTANCE Trigger Raised Unhandled Exception ORA-06510 In Lead Tab
(Doc ID 2468037.1)
Last updated on DECEMBER 19, 2022
Applies to:
Oracle TeleSales - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, Lead
When attempting to click on Product Category field the following error occurs.
ERROR
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"ORA-01403: no data found"
"FRM-40735: WHEN-NEW-ITEM-INSTANCE trigger raised unhandled exception ORA-06510"
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to (R) Telesales Agent -> eBusiness Center
2. Query your Customer
3. Click on Leads tab
4. Click on Product Category Field
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |