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Task Status Does Not Close Tasks Per Status Transitation Rule When Task Planned End Date Past (Doc ID 2468057.1)

Last updated on APRIL 06, 2021

Applies to:

Oracle Common Applications Calendar - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In 12.1.3, task status does not move to status 'Closed' after Planned End date '16- Oct-2018 19:05:33' the Task still With Status Open.


Steps to Reproduce
=================
1. Login username/password
2. Responsibility : Collections
3. query Account 'XXXX'
4. Task Tab > create new task > enter required fields, Date Type defaults 'Planned' > start date = 16-OCT-2018 19:03:33 >> end date = 16-OCT-2018 19:05:33 > save

Re query task , notice after the End Date as 16-Oct-2018 19:05:33, the Task still With Status Open.

Expectation is when task Planned end dates is passed, tasks status should automatically change to status = Close

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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