Enhancement: Cannot Reprint Label From Mobile Generated By Another User (Doc ID 2468210.1)

Last updated on JULY 08, 2020

Applies to:

Symptoms

When a different user has generated a label, you cannot print from label history from Mobile scan gun.

ERROR
No records match your selection.

STEPS
The issue can be reproduced at will with the following steps:
1. Sign on to mobile as a different user that who originally printed the LPN Label.
1. Navigate from Main menu to Labels> Label Reprint.
2. Enter the LPN related to the label.
3. Press Enter.
4. See the message: "No records match your selection."

Cause

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