12.2 E-Business Suite Applications Manager Patch Impact Analysis Report (Patch Advisor) Fails With Error 'Customer's onsite codeline : R12.CLA Customer's codeline does not match Ignoring download of patch'
(Doc ID 2468352.1)
Last updated on AUGUST 21, 2019
Applies to:
Oracle Applications Manager - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
E-Business Suite 12.2 Applications Manager, Patch Management related features
When attempting to run the Patch Impact Analysis report for APAC Add-on Localizations <Patch 23616864> the following error occurs:
'Downloading patches for bug: 23616864
----------------------------
User has not specified any codeline for the patch 23616864
Found the following patch(es) on My Oracle Support:
Branchline: p23616864_R12.CLA.C_R12_GENERIC.zip
Customer's onsite codeline : R12.CLA.
Customer's codeline does not match
Ignoring download of patch p23616864_R12.CLA.C_R12_GENERIC.zip
Branchline: p23616864_R12.CLA.B_R12_GENERIC.zip
Customer's onsite codeline : R12.CLA.
Customer's codeline does not match
Ignoring download of patch p23616864_R12.CLA.B_R12_GENERIC.zip
WARNING: No patches found for bug: 23616864
ERROR: No patches found for the patch list: 23616864'
The issue can be reproduced at will with the following steps:
1. Login to EBS as sysadmin
2. Navigate to OAM -> Site Manager -> Patch Wizard -> Recommend/Analyze Patches
3. Check "Analyze Specific Patches" and enter patch number 23616864
3. Click OK button for analysis
Changes
Cause
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In this Document
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