There Is An Error In The Lease Center Form, ADVANCE Is Displayed As ARREARS Compared To HTML Page.
(Doc ID 2468590.1)
Last updated on FEBRUARY 28, 2020
Applies to:
Oracle Lease and Finance Management - Version 12.2.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.3 version, Customer Service
ACTUAL BEHAVIOR
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Service Payment Details are not always displayed in the Lease Center's Service tab.
EXPECTED BEHAVIOR
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Expect that the payment details would be displayed regardless of the frequency or anything else.
STEPS
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The issue can be reproduced at will with the following steps:
1. Book a contract with an Asset and a Service.
2. Define the Service Payment as Monthly in Advance.
This will display in the Service tab of the Lease Center.
3. Change the Payment to Quarterly in Advance.
This does display in the Service tab of the Lease Center.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |