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Getting Error in AutoInvoice for Service Contracts Transactions: "Invalid Primary Salesrep Id" (Doc ID 246867.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

After running the Service Contracts Main Billing program, the AutoInvoice program is failing with the following error. You have setup the Salesperson as a Vendor Contact and added the Sales Credits to the contract.

Error
Invalid Primary Salesrep Id

Steps
1. Using a Service Contracts Manager responsibility.
2. Run the Service Contracts Main Billing concurrent program.
3. Run the AutoInvoice concurrent program.
4. Getting the indicated error in the AutoInvoice log file.

Cause

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In this Document
Symptoms
Cause
Solution
References

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