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Bill To Validation Error At Copy Creating RMA With New Bill To (Doc ID 2468871.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

When attempting to copy an order,
the following error occurs.

ERROR
-----------------------
Validation failed for the field - Bill To
Validation failed for the field - Customer Location


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders, Returns>Order Organizer
3. Query order: Actions>Copy

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot copy the order without encountering error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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