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APP-OKC-157530 Error While Adding a New Condition to an Independent Condition (Doc ID 2469096.1)

Last updated on NOVEMBER 05, 2018

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service Contract Renewals

Unable to add condition 'Check if Service Contract is Valid for Renewal' for an Independent Condition, receive the below error:

ERROR
-----------------------
APP-OKC-157530 : Invalid Condition Lines Statement
APP-OKC-157530 : Program error error while validating Condition Lines Statement in VALIDATE_STRING
Error is -100501 non ORACLE Exception

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Service Contracts Manager responsibility
2. Query for any custom defined independent condition 'XXX AUTO RENEWAL'
3. Add new function 'Check if Service Contract is Valid for Renewal' to it
4. Click on 'Save' , Received below error

APP-OKC-157530 : Invalid Condition Lines Statement
APP-OKC-157530 : Program error error while validating Condition Lines Statement in VALIDATE_STRING
Error is -100501 non ORACLE Exception


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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