Mobile Field Service: Service History , Contracts And Entitlements
(Doc ID 2469576.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Mobile Field Service - Version 12.2.7 and later
Information in this document applies to any platform.
How to check the following in Mobile Field Service
1.All Completed /Closed Service Requests (SR) that were raised for a serial number or item instance. Or in other words able to see the Service Requests for a customer associated with a particular instance number .
2.Contracts and Entitlements for the customer based in serial number or item instance.
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