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Supplier Email Changed When Converting Requisition To PO (Doc ID 2470247.1)

Last updated on FEBRUARY 23, 2019

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Users are entering the supplier E-Mail on the requisition lines. This email is different than any of the contacts on the supplier.

When the requisition is used to autocreate a PO- the users expect the PO to be communicate/Emailed to this email address that was put on the requisition line.

However-the email entered on the req line is not used and this email address is not visible anywhere on the PO.



STEPS TO REPRODUCE THE ISSUE - iProcurement


  1. Login to iProcurement
  2. Shop an item and put into the cart
  3. Begin checkout -then edit the line. Add an email in the field under Supplier/Supplier Site. Save and approve
  4. Login to Purchasing Responsibility
  5. Navigate to Autocreate form
  6. Query the Requisition
  7. Autocreate the PO
  8. View the PO lines-Save and hit Submit
  9. View the email defaulting - this is not the email from the requisition

----> The new supplier email put on the the requisition is not used






Cause

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In this Document
Symptoms
Cause
Solution
References


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