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Asset BOM Not Showing Asset Serial Number From INV Organization (Doc ID 2470352.1)

Last updated on APRIL 29, 2019

Applies to:

Oracle Bills of Material - Version 12.2.5 and later
Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

When creating an Asset Number in Enterprise Asset Management (EAM) Organization, with owning organization an INV organization,
the asset number (serial) is not shown to be used for the Asset Bill of Material (BOM).

Expected Behavior

Expect to see the Serial when creating the Bill of Material

Steps

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management
2. Create asset number with different owning organization
3. Create asset BOM in EAM organization
4. Observe asset number created not displaying in the serial number List of Values for the bill.


Cause

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In this Document
Symptoms
Cause
Solution
References


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