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System Allows As Many Credit Memos As We Can Create. (Doc ID 2470479.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Billing Modules

ACTUAL BEHAVIOR
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Lease center allows as many credit memos as we can create and even if the sum of the credit memos amount exceeded the line amount .

Also,it is allowing an amount equal to line amount + tax amount.


EXPECTED BEHAVIOR
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Lease center should not allow creation of a new credit memo when credit memo's have been already created with total amount same as the invoice line amount. Also, the credit memo amount should be equal to or less than the line amount.

STEPS
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The issue can be reproduced at will with the following steps:

1. Log on to Lease Center Agent and search a Contract with an open invoice.
2. Then click on Credit memo button and apply the credit memo for the amount equal to line amount the system allows as many credit memos as we can create even the sum of credit memos amount exceeded the line amount.


Or 

  1. Log on to Lease Center Agent and search a Contract with an open invoice. 
  2. Then click on Credit memo button and apply the credit memo for the amount equal to line amount + tax amount the system allows creation of the credit memo. This results in recalculation of tax during Autoinvoice leading to incorrect amounts.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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