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Notifications for Mobile Personal Information Changes Which Include Address Changes Have Exceptions (Doc ID 2471890.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.


Problem Statement:

When attempting to change a person's address via the Self-Service Human Resources mobile application, if a person opens the approval notification, the following error occurs.

DescriptiveFlexUtil Exception: DescriptiveFlexfield constructor error:The flexfield listener failed while getting the value for segment Address Style from column STYLE of the descriptive flexfield with application short name PER and name Address Structure.
Please contact your system administrator. The exception error message was: java.lang.NullPointerException



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1.  Mobile Employee Self-Service

  2. Click the Primary Address
  3.  Update Address Details > Submit for Approval

  4. Open the Approval Notification



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