Getting Row 58 Error- No Date Track Row Found in Table PRTT_ENRT_RSLT_F
(Doc ID 2472526.1)
Last updated on NOVEMBER 14, 2023
Applies to:
Oracle Advanced Benefits - Version 12.1 HRMS RUP11 to 12.1 HRMS RUP11 [Release 12.1]Information in this document applies to any platform.
Symptoms
Problem Statement:
When attempting to make elections , the following error occurs.
Row 58 Error - No DateTrack row found in table ben_prtt_enrt_rslt_f as of 07-NOV-2018 Cause: For the effective date of 07-NOV-2018 no corresponding row was found in the table ben_prtt_enrt_rslt_f Action: Please ensure that the table name, primary key name and value have been specified.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Process New Hire LE on 01-Jan-2018.
- Enroll in 449_Plan and enter 30000 for coverage amount.
- Date track to 01-Oct-2018 and process Open for 01-Jan-2019.
- Go to responsibility Employee Self-Service.
- Navigate all the way to the Update Benefits page.
- Increase the coverage amount for 449_Plan to 100,000 and click Next.
The below error would be thrown
Row 1 Error - No DateTrack row found in table ben_prtt_enrt_rslt_f.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |