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Instance is Created with Null Serial Number for Tracking Customer Owned Only Item (Doc ID 2472791.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Installed Base - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Support Codes

After ship serial number for the item that is IB track Custom owned only, the instance created through OM line has NULL serial number

This happens only after  
CSI_CUSTIB_TXN_DETAILS    CSICTXDB.pls    120.0.12020000.18

Lower version works just fine.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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