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12c: Missing Format/Style/Color In Email Body With Inline HTML Content (Doc ID 2473410.1)

Last updated on DECEMBER 05, 2019

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.2 to 12.2 [Release 12.2]
Information in this document applies to any platform.


On 12.2 version, Designing Layout Templates

Inline HTML output in bursted BIP report does not keep formatting

Recently moved from On-premises obiee. Email bursting to inline html output in bi publisher worked in their on-premise deployment.

Recently moved to oracle public cloud Our initial issue was that emails would arrive with no content. Emails where blank.
Applied Patch 23493022 pertaining to <Note 2292662.1>.

The patch partially fixed the issue. Emails now arrive with the inline content, however the content is not formatted. The table in the rtf template contains cell coloring, table borders, etc. The formatting does not appear in the email and instead just shows as text. Can you confirm whether there is another patch that needs to be installed such as (<Note 2422743.1>)

The format should be displayed in the inline content.

The issue can be reproduced at will with the following steps:
1. Run report to output as email

2. email is sent with content but not format (color is missing, table border is missing)

Due to this issue, all report format is missing making it difficult to read


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