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Employees Receiving Post Election Edit Error Message in Self-Service > Benefits but not in internal forms (Doc ID 2473533.1)

Last updated on JUNE 10, 2021

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Some employees are encountering the below error when making enrollments in Self-Service > Benefits where the enrollment requirement is satisfied:

ERROR
-----------------------
"This enrollment result does not satisfy post-election edit rules.Elections NOT saved. XYZ Medical Plan and Health Savings Account (HSA) must be elected together."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility Employee Self-Service.
2. Select the Benefits function.
3. Access the Update Enrollments: Update Benefits page, select to enroll in XYZ Medical Plan and HSA.
4. Click the Next button.
Error occurs.

Cause

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In this Document
Symptoms
Cause
Solution


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