My Oracle Support Banner

Retro is not picking employees when there is an assignment change for People Group or Normal Hours in Correction mode (Doc ID 2473692.1)

Last updated on DECEMBER 30, 2022

Applies to:

Oracle Payroll - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP10 version, RetroPay Issue


Retro Notification Report & Retropay enhanced is not picking employees when there is an assignment change for People Group or Normal Hours in Correction mode. Update mode changes are getting picked up as expected.



STEPS
The issue can be reproduced at will with the following steps:

 

1. Change a People Group segment or Normal Hours in Assignment form and change in Correction mode.

2. Run Retro Notification Report and Retropay Enhanced.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.