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R12:AP: Invoice Approval - Request For More Information Shows The Approve Button When the User Is Not An Approver (Doc ID 2473863.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Invoice Issues

When the approver sends a Request for More Information for a non-approver, the recipient has the ability to approve the transaction.

The Approve button is displayed on the screen.

Problem scenario:
1. Approver Emp X sends a Request for More information to a role - "Role 999"
2. Emp Z belongs to Role 999. Emp Z is not the submitter nor approver.
3. Emp Z gets the notification. Opens the notification and the Approve and Reject buttons are available.

Scenario where it works correctly:
1. Approver Emp X sends a Request for More information to a specific user Emp Y.
2. Emp Y is not the submitter nor approver.
3. Emp Y gets the notification. Opens the notification and the Approve and Reject buttons are not available.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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