While Doing LPN Pack Operation Experiencing Error - Content Of LPN XXXXX Cannot Be Locked (Doc ID 2474265.1)

Last updated on SEPTEMBER 06, 2020

Applies to:

Symptoms

Problem
When attempting to Perform LPN pack transaction the following error occurs intermittently. 

Error
LPN XXXX cannot be locked

Steps
The issue can be reproduced at will with the following steps:
1. Perform LPN Pack
It seems specific to doing the following:
User generates a new LPN, fills out the required field in the mobile LPN Pack page, then moves the cursor back to the LPN field, and presses Enter to move out of To LPN field without changing the LPN.  There may be other similar circumstances.

Changes

Cause

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