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UPK: When Clicking the My Roles Llink in the Player Package the Roles Dialog is Empty (Doc ID 2474449.1)

Last updated on DECEMBER 05, 2018

Applies to:

User Productivity Kit - Version 12.1.0.4 to 12.1.0.4 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.0.4 Developer after creating Roles, assigning Roles to content in the Library, and publishing as a Player package there are no Roles in the dialog box generated by the My Roles link option.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Developer
2. Add Roles to the Master Role list
3. Attach Roles to content in the Library
4. Publish the content as Player package
5. Launch the Player
6. Click on the My Roles link
7. The Roles dialog box is empty

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Users cannot select a specific role to filter the content.

Cause

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In this Document
Symptoms
Cause
Solution
References


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