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A Blank Screen Appears After Searching For Tasks In Field Service Wireless (Doc ID 2476139.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Field Service - Version 12.1.3.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.3

ACTUAL BEHAVIOR
---------------
When trying to use the task search screen in Field Service Wireless a blank page displays after searching

EXPECTED BEHAVIOR
-----------------------
Expect the task search to return tasks.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select task search screen
2. Enter search criteria
3. A blank screen appears


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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