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Payment Details (Bank Name, Account Type and Account Number) not appearing on online Payslip for International Payroll (Doc ID 2476205.1)

Last updated on MAY 28, 2024

Applies to:

Oracle Payroll - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Core Payroll - General

Payment Details (Bank Name, Account Type and Account Number) not appearing on online payslip.

EXPECTED BEHAVIOR
-----------------------
Payment Details should be displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Log into Application.
2. Go into responsibility 'HRMS Manager'.
3. Enter Personal Pay Method details
4. Run Payroll, Prepayments, Magnetic Transfer, & Payroll Archive
5. Navigate to Employee Self Service -> Payslip

   Check online payslip 



Cause

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In this Document
Symptoms
Cause
Solution
References


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