How To Resolve 'There is a mismatch between LPN content and MOL quantity' Error During Putaway (Doc ID 2476472.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Warehouse Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

This document provides the detailed instructions for fixing "There is a mismatch between LPN content and MOL quantity" error during Putaway. This issue occurs in WMS organizations when users attempt to putaway LPN which Resides in Receiving.

ERROR
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There is a mismatch between LPN content and MOL quantity. Press any key to continue.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to: MWA > Whse Mgmt > Tasks > Directed Tasks > Directed Move > Move any LPN
2. Enter LPN to be dropped.
3. Get the error

Please use this document in the following order:

A. Identification Scripts: This will confirm if you are having LPN's with this error.
B. Verifying your file versions: This will allow you and Support to confirm if you are already using a known fixed version.
C. Root Cause Analysis. It shows all the relevant information about this issue Root Cause.
D. Steps To Resolve. It will provide steps for fixing the data corruption.