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RLM: Sales Order Lines Are Duplicated and Some Are Missing Request Dates (Doc ID 2476909.1)

Last updated on JANUARY 01, 2021

Applies to:

Oracle Release Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Demand Processor Related Issue

ACTUAL BEHAVIOR
---------------
We have observed some cases where the sales order lines which get created
after processing release management schedules do not have request dates
populated on them.

Also if next schedule has same line details, then new lines are getting created
(causing duplication) which ideally should not happen since system should
check the matching attributes.

EXPECTED BEHAVIOR
-----------------------
Do no want duplicated sales order lines, need to eliminate duplicated lines
and understand why the Request Dates are null.

STEPS
-----------------------
1. Responsibility: Release Management.
2. Run DSP side 830 Inbound Planning Schedule
3. Process Order API > Duplicating Sales Order Lines

Cause

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In this Document
Symptoms
Cause
Solution
References


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