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Error When view PDF for CLM Document: System failed to generate the PDF document and XML-22002: (Fatal Error) Error while processing include XSL file (xdo://PO.POCLMSUB.en.00/) (Doc ID 2478705.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.5 and later
Information in this document applies to any platform.


Error received when trying to View PDF from the Awards page, or View PDF for Modification:

1. Navigate to (N) CLM Purchasing Super User > Buyer Work Center > Awards
2. Query an Award
3. Select Action = 'View PDF' and click (B) Go
System throws error: 'System failed to generate the PDF document. Please contact your system administrator.'

The following error is captured in FND debug log and xdo.log:

View PDF works fine for other applications such as Purchasing Purchase Orders. Error occurs only for CLM documents.


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