Customer Name, Customer Number and Apply To Fields Not Getting Updated in Unidentified Records of QuickCash Batch Screen
(Doc ID 2478769.1)
Last updated on AUGUST 25, 2020
Applies to:
Oracle Receivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When entering the Customer Number, Customer Name or Apply To field, in a record of Application Type value as Unidentified in the QuickCash batch screen, the field goes blank and it turns grey out.
Steps to Reproduce:
Responsibility: Receivables responsibility
Navigation: Receipts > Receipt batches
1. Query QuickCash batch
2. Click Receipts
3. Step on record with Application Type value Unidentified
4. Enter Customer
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |