My Oracle Support Banner

Customer Name, Customer Number and Apply To Fields Not Getting Updated in Unidentified Records of QuickCash Batch Screen (Doc ID 2478769.1)

Last updated on AUGUST 25, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


When entering the Customer Number, Customer Name or Apply To field, in a record of Application Type value as Unidentified in the QuickCash batch screen, the field goes blank and it turns grey out.


Steps to Reproduce:

Responsibility: Receivables responsibility
Navigation: Receipts > Receipt batches

1. Query QuickCash batch
2. Click Receipts
3. Step on record with Application Type value Unidentified
4. Enter Customer




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.