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Customer Name, Customer Number and Apply To Fields Not Getting Updated in Unidentified Records of QuickCash Batch Screen (Doc ID 2478769.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When entering the Customer Number, Customer Name or Apply To field, in a record of Application Type value as Unidentified in the QuickCash batch screen, the field goes blank and it turns grey out.

 

Steps to Reproduce:

Responsibility: Receivables responsibility
Navigation: Receipts > Receipt batches

1. Query QuickCash batch
2. Click Receipts
3. Step on record with Application Type value Unidentified
4. Enter Customer



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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