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For Upgraded Invoices from 11i with Consolidated-Invoice-Number and Shows Lines with Repeated Amount (Doc ID 2478845.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Customer Service

ACTUAL BEHAVIOR
---------------
Find that 11i-R12 upgraded invoices have Consolidated-Invoice-Numbers with one of the three invoice-line-amount repeated in Lease Center. When you also drill down to see the transaction detail using the consolidated invoice number, the invoice amount at the top shows incorrect, however, the correct Invoice Lines are displayed.

EXPECTED BEHAVIOR
-----------------------
Expect one single line displayed with the correct consolidated Invoice amount and when drilling down to transaction details, the invoice amount at the top should reflect the correct invoice amount.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Lease center
2. Query an upgraded contract with consolidated invoice number
3. Navigate to Account tab and choose contract view
4. You will see in the Invoices grid, the consolidated invoice number is displayed with repeated amounts.
5. When clicking on any of the consolidated invoice number, the invoice amount at the top is displayed incorrectly, whereas the invoice lines are shown correct.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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