My Oracle Support Banner

ADDING MULTIPLE PRODUCTS TO A SUBLINE IS NOT POPULATING PRICE UOM (Doc ID 2478885.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Service Contracts - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

The Price UOM not defaulted to subline > pricing for product.

Steps
1. Using a Service Contracts responsibility.
2. Open a Service Contract.
3. Add a Service line and see that UOM is defaulted to it at line level.
4. Add a Product at the subline level.
5. Notice that the UOM is not defaulted to subline pricing for the product.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.