My Oracle Support Banner

HTML Tags Appears For Employee Overall FeedbackWork List Notification. (Doc ID 2478962.1)

Last updated on JUNE 10, 2021

Applies to:

Oracle Performance Management - Version 12.2 HRMS RUP11 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

HTML Tags Appears for Employee Overall Feedback in Worklist Notification.

When employee provides overall feedback and submit to supervisor, the feedback is displayed with HTML tags.

EXPECTED BEHAVIOR
-----------------------

No HTML tags in the Appraisee Overall Feedback

STEPS
-----------------------

1. Select “Manager Self Service Responsibility” and Navigate to “Appraisals”.

2. Select Appraisal in Supervisor Work-list. Appraisals As Main Appraiser> Appraisee> Ongoing with Main Appraiser > Click pencil icon

3. Supervisor send Appraisal to Appraisee. Main Appraiser Review> click to Send to Appraisee>Submit

4. Appraisal with status “Transferred to Appraisee”. Confirmation> The appraisal has been transferred to the appraisee

5. Login as Employee. Work-list Notification. Work-list: From/To Subject: You appraisal has been transferred to you..

6. Employee update appraisal.> Employee click on the Update Action in the Workflow Notification

7. Send Appraisal to Main Appraiser (Supervisor). >Click on Send to Main Appraiser

8. Employee provide feedback on overall rating. Feedback on Overall Rating> Share Appraisal Details with Main Appraiser
   Feedback on Overall Rating> Box contains HTML Mode

9. Supervisor receives work-list notification.

10. Supervisor Update Appraisal. Using the Update Action via Workflow Notification

11. Supervisor Finalize and Submit to Approver. click on finalize and submit to Approver

12. Login as Approver. Approver receives worklist notification.

13. Approver “Approve” appraisal.  Still seeing Overall Rating and Comments in HTML

14. Employee receives notification to provide feedback. Update Action is clicked

15. Employee update appraisal and provide overall feedback.

16. Employee provides overall feedback and submit to supervisor. Employee copy paste/type for overall feedback. '
     Provide overall Feedback- HTML Mode

17. Supervisor receives work-list notification for completed appraisal.

18. Supervisor opens work-list notification and review feedback. HTML Tags appears for Appraisee Overall Feedback.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.