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Master Program -- Process Billable Streams - Contracts Fails with ORA-01841 (Doc ID 2479524.1)

Last updated on NOVEMBER 30, 2018

Applies to:

Oracle Lease and Finance Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Billing Modules

When attempting to run Master Program -- Process Billable Streams - Contracts without providing a contract number or a customer number, the process fails and the output shows the following error:

ERROR
-----------------------
Unhandled Exception ORA-01841: (full) year must be between -4713 and +9999, and not be 0

It works fine when either contract number or a customer name is provided.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Master Program -- Process Billable Streams - Contracts process with the following parameters:

Bill to date = Current Date
Contract Number = null
Customer = null
Number of processes =5

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the process wide open.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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