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Pending 'Move Order Transfer' Transactions Which Have Pending Tasks In Warehouse Control Board. (Doc ID 2479809.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Warehouse Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Materials Management

There is a Nested LPN - LPN A which has 3 inner LPNs - LPNB, LPNC and LPND There is a Sales order allocation against one of the Inner LPNs, say LPN B

Now when attempting to perform Manual Load of the Outer LPNA and users press Load FULL LPN button the following error occurs.

ERROR
-----------------------
Unable to allocate space or materials|
LPN is not available.|ORA-01403: no data found in Package INV_MATERIAL_STATUS_GRP Procedure get_lot_serial_status_control
|ORA-01403: no data found ORA-01403: no data found in Package INV_MATERIAL_STATUS_GRP Procedure get_lot_serial_status_control

The same error happens even when using a Move any LPN option. Once this error happens, users see two Move Order Putaway Type tasks in the WMS Control board when users select source = Warehousing.

Users would like to know the Source of the transaction that caused this. These are preventing legitimate transactions from being picked

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. There is a pending Outbound SO Task for Item A
2. Material workbench shows there is a pallet LPNA with 3 Inner LPNs
3. Now users perform Manual Load of LPN A and press Load Full LPN button
4. The system shows an error.
5. Review the Tasks created via the WMS Control board.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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